Saturday, May 25, 2013

Can British Gas be trusted with gas?

They do complicated things with pipelines and transport explosive stuff through every urban neighbourhood in the country. And yet...

I got two identical letters from British Gas this morning. 

They were apologies. On the recent "personalised tariff comparison" they'd sent me, "unfortunately, due to a technical problem, it didn't include the cheapest tariff available at that time." 

Oh well, these things happen. But thanks for putting it right... 

The letters went on to explain that the new, cheapest tariff is called the Online Variable May 2014 tariff. And "everything you need to know about this tariff is over the page."

I turned the page...

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